Call Center Agent Lifestyles – Siblings International Business Solutions (SIBS)

Agent Quality of Life

Lara Nadela-Bermejo — Wed, 19 Oct 2016 01:27:40 +0000

An agent quality of life has been ridiculed by other professions. This is because of the notion that this is just ideal for fresh graduates and those without prior work experience. Even more, this is easily stereotyped as a menial job. If ever you worked in a call center, one would oftentimes be shy expressing […]

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#IAnswerTheWorld and Be Proud

Lara Nadela-Bermejo — Wed, 05 Oct 2016 06:49:17 +0000

#Ianswertheworld is perhaps the right hashtag for every call center agent around the country. Even more, this is something that each of them can truly be proud of. You might wonder what this hashtag means? More so, is this in any way related to Instagram? This is still not a trending hashtag yet. But definitely […]

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8 Contact Center Agents Myth When Working in a Contact Center

Rhea Mocorro — Tue, 04 Oct 2016 01:32:35 +0000

Contact center myths have been circulating not only in the workplace but also in the Internet. These myths even scare people to not apply to a call center company. Even more, this instils fear to interested individuals. You might have already heard of these myths if you happen to work in the industry. Furthermore, […]

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11 Reasons Why Should I Work in a Contact Center

Rhea Mocorro — Thu, 29 Sep 2016 01:11:12 +0000

There has been a growing demand for call centers be it in large companies and also small and medium ones. With this in mind, this translates to many opportunities for contact center jobs. Many are often concerned that being in a call center is a career suicide. More so many are reluctant to work as […]

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What Makes Me Proud To Work in a Contact Center Industry

Rhea Mocorro — Mon, 26 Sep 2016 03:22:57 +0000

I have been in the contact center industry for almost a decade. I never really planned to be a part of a call center. After all, it was a booming industry back then and I just needed experience in order to land a better position in another company. Little did I know this was the […]

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Why Choose a Contact Center Service Career and Stick to It

Lara Nadela-Bermejo — Thu, 15 Sep 2016 01:10:22 +0000

Has it ever crossed your mind to embrace a contact center service career? Perhaps, you have considered working in such industry? Call centers have been sprouting in major areas in the country. Not to mention the many job opportunities they bring. You might chance upon a call center industry that requires hundreds of agents. This […]

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