With so many other options for call center outsourcing and related services, why (you might ask) choose SiBS? The first answer is that SiBS gives you a unique quality and combination of BPO services such that there really aren’t many options IF you want the kind of high-quality, customer-focused service offered by SiBS.
While we could mention many good reasons why you should choose SiBS for all your call center and other outsourcing needs, we can sum it up under these four general headings.
- How We Treat Our Clients
It bears repeating that we are a customer-centric, solution-driven company that always puts our clients’ needs first. You are the driving force of our company’s existence as well as its offered services – everything revolves around our passion for serving our valued clients.
At SiBS, we provide you with a wide range of quality services to meet your every outsourcing need, including handling of phone calls, emails, live chats, social media, r&d, Quickbooks bookkeeping, and much more. And we also keep our services highly flexible so we can customize them to fit your exact preferences.
- How We Treat YOUR Clients
Good customer service is the hallmark of a good company, and the mission of our company is to help yours shine brighter in the eyes of your clients. Good customer service and high customer satisfaction rates make or break a business in the long run, which is why our front liners take care to treat your clients right.
We treat your customers with respect, work skillfully and speedily to assist them, and always keep everything friendly and professional. In short, we treat YOUR customers just like they were OURS.
- How We Treat Our Employees
Another sign of a quality company is how they treat their own employees. At SiBS, we score particularly high in this category. SiBS has a very low turnover rate and is known for acquiring and long retaining top industry talent.
Our strategy is to hire the best, then treat our workers right with generous compensation and benefits, opportunities for training and advancement, and long term job security in exchange for good old fashioned hard work and dedication to excellence.
- How We Treat Our Community
SiBS is a Philippines based BPO and call center company located in Davao. We have full access to the local job pool and enable a much-improved livelihood for local families through a quality employment package.
Additionally, we have earned a longstanding reputation in the Davao Area and throughout Mindinao and the whole Philippines as a reliable, fair-minded company and one that makes a point of generously giving back to the community at every opportunity.
