Part of running a call center company requires you to run complex call center software, or what the industry would refer to as dialers. These dialers often cost up to thousands of dollars, so these can be a little off-putting for companies who’re on a tight budget.
What happens when...
One problem with outsourcing your customer service is one’s inability to monitor the business. For one, you are physically not there to check on your call center agents and two the time difference might be drastic.
However, in spite of the hurdles, evaluating your call centers in the Philippines is...
