Small and even medium sized businesses are often faced with a dilemma. What phone number to use for the business, DID or toll free number. To date, there are already a variety of numbers on the market. And obtaining the right phone number is very essential to any business....
When a company decides to hire a third party agency to carry out certain tasks, like customer service or product support, this is what we call as “outsourcing”. More importantly, I’d like to refer to them as third party call centers if they handle product support, customer service, technical...
